Grow your business with M S Neelkanth Marketing

1. Introduction

M S Neelkanth Marketing ("Company", "we", "our" or "us") operates the website msneelkanth-marketing.shop and in-store services in Bongaigaon, Assam. This privacy policy explains how we collect, use, and protect your information when you visit our store or use our website.

2. Information we collect

We may collect the following types of information when you interact with us:

• Contact information such as name, phone number, email address and postal address.
• Order and billing information related to purchases made in-store or via our website.
• Technical data such as IP address, browser type and usage data when you browse our website.

3. How we use your information

We use your information to:

• Process and deliver your orders and manage your customer account.
• Respond to your enquiries, service requests and support needs.
• Improve our products, website and in-store services.
• Send service-related communications such as order updates or policy changes.

4. Sharing of information

We do not sell your personal information. We may share it with trusted service providers (for example, logistics or payment partners) only to the extent necessary to provide our services, or when required by law or government authorities.

5. Data security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse or loss. However, no method of transmission or storage is completely secure and absolute security cannot be guaranteed.

6. Your rights & choices

You may contact us to update your information, request access to the data we hold about you or ask us to delete certain information, subject to applicable law and record-keeping requirements.

7. Contact for privacy queries

For questions about this privacy policy or your personal data, you can reach us at:
Email: contact@msneelkanth-marketing.shop
Phone: +91 96314 03719
Address: Main Road, Bongaigaon, Bongaigaon, Assam, 783380.

1. Acceptance of terms

By visiting our store or using the website msneelkanth-marketing.shop, you agree to be bound by these terms and conditions, our privacy policy and any additional policies displayed on the website.

2. Products & pricing

All product descriptions, images, availability and prices are subject to change without prior notice. We make reasonable efforts to ensure accuracy, but errors may occur and we reserve the right to correct them before or after accepting an order.

3. Orders, payments & billing

Orders are confirmed only after acceptance by our team and completion of the agreed payment method. You agree to provide accurate billing details and authorize us or our payment partners to process payments for your purchases.

4. Delivery & pickup

Delivery times are estimates and may vary based on stock, location and logistics partners. For in-store pickup, you must collect your order within the communicated time frame, subject to store policies.

5. Returns, replacements & refunds

Eligibility for return or replacement depends on the product category and condition. Details of our return and refund process will be communicated on the invoice or by our staff at the time of purchase.

6. Intellectual property

All content on the website, including logos, text, graphics and images, is owned by or licensed to M S Neelkanth Marketing and is protected by applicable intellectual property laws. You may not copy or use it without prior written permission.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from use of our website, store or products, except where specifically required by applicable consumer protection laws.

8. Changes to terms

We may update these terms and conditions at any time by posting a new version on the website. Continued use of our services after changes are posted means you accept the updated terms.